ONDC, or Open Network for Digital Commerce, is a government-backed programme in India that aims to build an open and inclusive e-commerce environment. ONDC aims to level up the playing field for all e-commerce operators, including small enterprises and startups.

And, with its standardized framework and seamless connectivity, ONDC transforms the way businesses operate, collaborate, and grow. And people are calling it the Future of Digital Commerce.

But, Will ONDC sound the death knell for digital platforms like Zomato, Swiggy, or any other digital commerce Platforms, or will it ignite their evolution and adaptation? Read till last as we delve into the possibilities and uncover the transformative power of ONDC.

ONDC: Disruption or Evolution? Impact on Food & E-commerce Platforms

The simplest answer to this question is a Big no, Why?

Because, the ONDC (Open Network for Digital Commerce) is not meant to replace or replace current food or e-commerce platforms such as Zomato, Swiggy, or others. Instead, its purpose is to encourage portability and build a standardized framework for different organizations in the world of e-commerce to work together more efficiently.

The ONDC aims to strengthen India’s entire digital commerce infrastructure and the experience of consumers and business owners.

While the ONDC can make changes and increase market competition, it is unlikely to fully eliminate current platforms. Instead, it may promote innovation and healthy competition among the industry’s players.

Lets us understand in a simpler way

ONDC Benefits

  1. Better connection and Integration

The ONDC’s standardized framework improves cooperation and connection across stakeholders. Instead of killing current platforms, it might act as a catalyst for their growth.

Food and e-commerce platforms can use ONDC’s infrastructure to improve their operations, speed up procedures, and easily interface with logistics providers, payment gateways, and other parts of the ecosystem.

  1. Opportunities for Expansion

ONDC can provide fresh possibilities for the development and expansion of food and e-commerce platforms. These platforms can delve into previously unexplored markets by providing access to a bigger network of prospective clients, including smaller cities and villages.

ONDC’s standardized architecture can promote easier operations in new regions, promoting the expansion of current platforms.

  1. More competitiveness and Innovation

The adoption of ONDC may result in more competitiveness in the food and e-commerce industries. Established platforms such as Zomato and Swiggy will be challenged by competitors improved by ONDC’s infrastructure.

This rivalry, however, could encourage innovation and inspire platforms to improve their services and user experiences and offer distinct value propositions. It might lead to a more dynamic and consumer-focused marketplace.

  1. Engagement Opportunities

The ONDC framework supports stakeholder engagement, which opens the door to partnerships and synergies. Food and e-commerce platforms can work with logistics suppliers, payment gateways, and technology solution providers to improve services by using each other’s capabilities.

These partnerships could help platforms in navigating the shifting market and adapting to new trends, therefore ensuring their survival and growth.

  1. Regulatory Compliance and Trust

ONDC’s goal is to offer a standardized and transparent framework for e-commerce operations. This can help food and e-commerce platforms by making regulatory compliance easier and increasing customer trust.

Moreover, Stricter laws and compliance requirements can level the playing field while promoting fair competition and preserving the interests of consumers. Platforms that adjust to these demands possess the potential for success in these circumstances.

Types of Companies that will benefit from ONDC


1. Logistics and fulfillment providers

Companies that provide logistics, storage, and order fulfillment may profit from the ONDC by getting real-time information about orders, inventory levels, and delivery status. This can help them optimize their operations, enhance inventory management, and deliver goods quicker and more efficiently.
Like; DHL,  Bluedart, Delihvery, DTDC

2. Payment gateway providers

ONDC can help payment gateways integrate with the e-commerce ecosystem, providing safe and standardized payment processing. It can assist payment service providers expand their reach, enhancing transaction volumes, and give consumers and businesses a more seamless payment experience.
Like- Paypal, Paytm, Stripe

3. Technology solution providers

The ONDC can benefit companies that provide technology solutions such as API integration services, data analytics, artificial intelligence, or machine learning skills.

They can build and supply services that use the ONDC’s standardized architecture to improve e-commerce operations, optimize procedures, and give important insights.

Like- Infosys, HCL Technologies, Deloitte

4. SMEs and MSMEs

The ONDC can help small and medium-sized firms (SMEs) and micro, small, and medium enterprises (MSMEs) get access to a larger client base and a standardized e-commerce infrastructure.

It could encourage businesses to broaden their reach, increase their awareness, and compete more successfully in the digital economy.

5. Government agencies

Government organizations in charge of trade, taxes, and regulatory compliance can profit from the ONDC by using the standardized framework to better effectively monitor and control e-commerce operations.

It has the potential to improve data interchange, streamline compliance procedures, and improve control in the e-commerce sector.

6. Consumer advocacy groups

The ONDC can help organizations that fight for consumer rights and fair trade practices by supporting transparency, data protection, and standardized business practices in the e-commerce sector.

Hence, they can endeavor to increase customer trust and security in online transactions.

These are just a handful of the businesses that can profit from the ONDC. The overall aim of ONDC is to foster collaboration and connectivity in the e-commerce sector, benefiting all stakeholders involved in digital commerce.

Like; Consumer Product Safety Commission,

Bottom Line

As we near the end of our analysis of the ONDC’s influence, it becomes clear that rather than harming current food and e-commerce platforms, the ONDC acts as a catalyst for its growth.

While competition could grow up, ONDC’s standardized structure provides huge possibilities for these platforms to survive, adapt, and take advantage of new collaborations.

So, It’s time to seize the moment, embrace ONDC, and unleash the full potential of your food or e-commerce venture. And do let us know what do you think is really ONDC Will be a threat or beneficial for Digital Commerce Channel? Do share your views in the comment section below.

Validate your idea and get a free quote