Dabur India Ltd.

Digitizing Local Laundry Services for Scale

Industry
FMCG
Top 5 in India
Daily Traffic
10000+
Per day
Development Time
5
Months
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Dabur case study hero banner
Dabur logo
Overview

Deorwine partnered with The Laundry Machine to build an end-to-end digital ecosystem, transforming traditional dabur services into a scalable on-demand platform. The solution delivers 24-hour dabur and dry cleaning services across Jaipur, Delhi, and Gurgaon through a comprehensive mobile and web application.

Business Impact

Daily traffic growth icon
Daily Traffic Volume 10,000+ visitors/day
Platform uptime icon
Platform Uptime99.97%
Mobile traffic icon
Mobile Traffic82%
Average order value icon
Average Order Value 38% higher
Repeat purchase icon
Repeat Purchase Rate52%
Cart recovery icon
Cart Abandonment Recovery28% recovery

Project Goal

Deorwine Infotech designed and developed a high-performance D2C eCommerce platform for Dabur, enabling direct-to-consumer engagement with complete brand control across a complex catalog of 500+ SKUs. The mobile-first eCommerce solution delivers a fast, intuitive shopping experience with secure multi-option payment integration, a personalized marketing engine powered by customer behavior data, and a scalable infrastructure capable of handling high traffic volumes during peak campaigns. As a trusted eCommerce app development company in India, Deorwine built this platform to drive conversions, improve retention, and support Dabur's long-term digital growth.

Dabur mobile app mockup
happy

Before

  • network
    01Heavy reliance on third-party marketplaces, limited brand control
  • categories
    02No scalable system to manage 500+ SKUs across categories
  • cloud-computing
    03No customer data platform for insights or personalization
  • down-time
    04Scalability issues causing downtime during peak campaigns
  • scale
    05Limited payment options causing checkout drop-offs
  • card-rejected
    06 Poor mobile experience with high bounce rates
think

After

  • cross-plateform
    01Custom D2C eCommerce platform with full brand control & direct consumer reach
  • filter
    02Scalable 500+ SKU catalog with smart filters & bundle management
  • operation
    03Customer data platform for behavior tracking, segmentation & personalization
  • complist
    04High-performance platform 10,000+ users, 99.97% uptime at peak
  • credit-card
    05Full payment gateway UPI, cards, wallets, COD & EMI options
  • rated
    06Mobile-first design with sub-3s load speed for India's mobile users
High-Volume Product Management

High-Volume Product Management

Managing 500+ products with multiple variants, combo packs, and bundle deals required sophisticated product architecture. Each product needed detailed specifications, benefits, ingredients, usage instructions, and imagery.

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Technical Challenges

Key technical challenges encountered during development and deployment

High-Volume Product Management
Performance at Scale
Multi-Category UX Optimization
Payment Gateway Complexity
Logistics & Fulfillment Integration
Dabur app interface showcase

Technologies We used

A selection of complex products we've helped design, focused on clarity, adoption, and long-term usability at scale.

Figma
Figma
shopify
Shopify
liqid
liqid
Js
Java script
algolia
Algolia
Razorpay
Razorpay
Redis
Redis

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Our process

1
Discovery

Requirement Gathering Stakeholder Interviews Competitive Analysis

2
Design

Wireframing Prototyping UI/UX Design

3
Development

Frontend Development Backend Development API Integration

4
Testing & Launch

Quality Analysis Beta Testing Deployment

Conclusion

Dabur's D2C eCommerce platform transformed their digital presence, enabling direct customer relationships while maintaining brand control. The 5-month implementation delivered a scalable solution handling 10,000+ daily visitors across 500+ products, with 82% mobile traffic and industry-leading performance metrics

The platform achieved 45% lower customer acquisition costs compared to marketplaces, 38% higher AOV through strategic bundling, and 52% repeat purchase rate via marketing automation. With 99.97% uptime and sub-3-second mobile load times, Dabur now possesses a robust D2C foundation for continued digital growth and customer engagement.

Mobile App Development Success Stories from USA and Beyond

Explore how these companies has transformed their businesses by hiring software engineers from Deorwine Infotech.

Staarae

Astrology
UI/UX DesignMobile App DevelopmentQA Testing
4+ higher daily engagement

in personal growth journeys

Staarae, daily star insights meet precision technology and elevated design helping users stay aligned, focused, and inspired.

Bharat need

Lifestyle
Product DiscoveryUI/UX DesignMobile App DevelopmentQA Testing
Saved 70% time on bookings

with Smart Filters and Personalised Insights

One seamless platform to book, learn, explore, and shop designed to simplify your everyday lifestyle.

View our next work

The Laundry Machine case study preview

Deorwine Infotech has developed a website and mobile apps for iOS and Android for a laundry services provider.

laundry-machine user

Vikram Naruka

The Laundry Machine

Development of a mobile application, website, back-office dashboard, and rider app for a laundry services provider, focusing on usability and business growth.

Result
2M+
More Traffic & Engagement
Result
85%
Higher Conversions & Revenue
Read Case Study
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